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  • GMS AI Chatbots
  • EMAIL API
  • CPAAS
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  • GMS AI Chatbots
  • EMAIL API
  • CPAAS
  • FAQ
  • SDK
  • GMS
GMS AI Chatbots
  • PLATFORM USER ACCOUNT
    • Registration and logging in to the Chatbots Platform 
    • User Account and Company
    • Platform user’s roles and Company users’ management
  • User console and its tabs
  • Before creating a Chatbot
    • Defining the goal and the required functionality
    • Preparing data for the Chatbot
    • Communication style and Chatbot’s humanization
  • Agent creation, editing, and deleting
  • Export, import, and replacement of the Agent’s Script
  • Getting started with BotBuilder
    • BotBuilder and its tabs
    • Agent’s script tab: Agent Designer
    • Intents tab
    • Vocabularies tab
    • External requests tab
  • Projects
  • Creating an Agent’s Script
    • Start of the Script | Start Slot
    • Bot’s text answers | Text slot
    • Using buttons in bot messages | Button Menu slot and Button sub-slot
    • Creating and saving context variables | Memory Slot
    • Entity recognition | Synonym slot
    • Collecting data from the interlocutor | Filling Slot
    • Intent Recognition | NLU slot, Intent and Fallback subslots
    • Newsletters and notifications | Incoming Request Slot
    • Requests to external systems | External Request slot
    • Transitions to arbitrary scenario steps | Jump Slot
    • Waiting for the Interlocutor’s message | Wait for reaction Slot
    • Translation of the dialog to the operator | Change Chat Mode Slot
    • Creation of Slots and Subslots and their types
    • Rules of Slots neighbouring
  • Channels Connectivity
    • Viber Chatbots Connectivity
    • Telegram Connectivity
    • WhatsApp connectivity
    • Public asynchronous API “Omnichannel” connectivity
  • FAQ

Before creating a Chatbot

In this section you will find information on the stages of preparation for creating a new Chatbot.

  • Defining the goal and the required functionality;
  • Preparing data for the Chatbot;
  • Communication style and Chatbot’s humanization.

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