GMS AI Chatbots

Find out how to get started creating, operating and managing chatbots.

GMS Chatbots Platform enables to:

  • Create chatbots;
  • Implement various scenarios with the help of the extensive functionality of the Platform:
    • NLU scenarios;
    • linear scenarios (survey, interview, data collection);
    • scenarios which automate processes (redirection to different groups of operators depending on certain conditions);
  • Connect chatbots to different channels (messengers, social networks, website widget, etc.);
  • Integrate with various external systems (e.g. CRM systems, task management systems);
  • Study the history of interaction between chatbots and bot users;
  • Download statistical reports on chatbot interaction;
  • Make chatbots better on the basis of analytics.