Viber Business Messages is a service, developed to help enterprises interact with their end-users via a channel native to their audience – Viber. As Rakuten Viber’s official partner, GMS helps brands set up and use this channel to become more recognized with their audience via rich content.
FAQ
- Viber Business Messages
- About Viber Business Messages
- What is Viber?
- What is Viber Business Messages?
- What happens if a Viber Business Message is not delivered?
- What if I do not have a messaging platform/software to send out Viber campaigns?
- What is a Viber business account?
- What types of Viber Business Messages can I send?
- Where do I find information or manuals on Viber Business Messages technical integration?
- Is it possible to change logos, service name, etc after service name and ID was assigned?
- Where can I find all the necessary information to set up a Viber Business Account?
- How do I suspend/cancel my Business Account?
- Is it possible to choose a start date when setting up a Business Account?
- What do I need to start using Viber Business Messages?
- What are the differences between Viber and other channels?
- What countries can I send messages Viber Business Messages to?
- Viber Business Messages Functionality
- How do I know that my message was delivered?
- What devices support Viber and are capable of receiving Viber Business Messages?
- What is TTL?
- Can I import my contact list when creating a campaign?
- What protocols can be used for Viber Business Messaging integration?
- Can I integrate VBM with my CRM system?
- Restrictions, Limitations and Requirements
- Commercial aspects
- The advantages of Viber Business Messages
- About Viber Business Messages
- Push Notifications