All GMS clients have access to delivery reports (DR). Viber provides information on the exact time and date when the message was sent, delivered to, and read by the intended users. This way, you can see when the message was delivered and whether it was delivered at all.
FAQ
- Viber Business Messages
- About Viber Business Messages
- What is Viber?
- What is Viber Business Messages?
- What happens if a Viber Business Message is not delivered?
- What if I do not have a messaging platform/software to send out Viber campaigns?
- What is a Viber business account?
- What types of Viber Business Messages can I send?
- Where do I find information or manuals on Viber Business Messages technical integration?
- Is it possible to change logos, service name, etc after service name and ID was assigned?
- Where can I find all the necessary information to set up a Viber Business Account?
- How do I suspend/cancel my Business Account?
- Is it possible to choose a start date when setting up a Business Account?
- What do I need to start using Viber Business Messages?
- What are the differences between Viber and other channels?
- What countries can I send messages Viber Business Messages to?
- Viber Business Messages Functionality
- How do I know that my message was delivered?
- What devices support Viber and are capable of receiving Viber Business Messages?
- What is TTL?
- Can I import my contact list when creating a campaign?
- What protocols can be used for Viber Business Messaging integration?
- Can I integrate VBM with my CRM system?
- Restrictions, Limitations and Requirements
- Commercial aspects
- The advantages of Viber Business Messages
- About Viber Business Messages
- Push Notifications