A Viber business account is a verified account that allows the brand to be more recognized by communicating via an official channel. It includes:
- Viber service name – Viber users receive messages identified by the brand name chosen by the client (e.g. METRO, EVA, etc)
- Viber ID – a unique code that Viber assigns for every new service, enabling businesses to send messages
- Logo (a branded image that users see when receiving messages from the enterprise)
- Business’ info (also called ‘Chat screen information’) – contact information, address, business activity profile, etc.)